Originally from Houston, TX, I am an experienced Customer Service Administrative Specialist with 15 plus years of experience assisting, teaching, training, and educating others. I am a disciplined and self-motivated problem-solver who can work effectively under pressure and can listen, lead, follow, and motivate. Lastly, I have a strong professional background with a Bachelor of Arts (B.A.) focused in English from The University of Texas at Austin. Hook 'em Horns!